Mary ShellyS Frankenstein Explores - Free Essay Example

Sample details Pages: 2 Words: 690 Downloads: 6 Date added: 2019/04/12 Category Literature Essay Level High school Tags: Frankenstein Essay Did you like this example? Mary Shellys Frankenstein explores how abandonment and isolation can cause chaos and destruction. The humans assume that the monster must be dangerous based on its outward appearance when in reality the is warm and open-hearted. Every village he went to he finds himself being rejected time and time again. A blind man named De Lacy is the only one who accepts the monster. Walton says his crew members observed a huge savage figure in a dogsled speeding across the ice. When Walton uses the word savage he is judging the monster based on his looks only. After months of failing, Victor successfully brings his creation to life. But once the creation is alive, its appearance scares him so bad he runs out of the room and tries to sleep but is awaken by nightmares of death and tombs. When he opens his eyes, he sees the monster by his bed, reaching out and grinning. Don’t waste time! Our writers will create an original "Mary ShellyS Frankenstein Explores" essay for you Create order He runs, and spends the night outside. Victor is flawed he messes with the laws of nature and things take a turn for the worst. For this I deprived myself of rest and health. I had desired it with an ardour that far exceeded moderation; but not that I had finished, the beauty of the dream vanished, and breathless horror and disgust filled my heart (Frankenstein). Victor abandon his creation because its ugly and he imagines that its evil. Before his brother William was killed Victor saw a figure resembling the monster. Then he realizes the monster killed William which means Victor is really the one responsible because he created the monster. Victor realizes the cost of his misuse of nature and once again loses a little more of his innocence. Victor tries to escape through nature so he climbs a mountain called Montanvert. But Victor sees the monster and his whole mood was ruined, Victor curses the monster without knowing its intentions, and without knowing for sure that the monster murdered William. He blames the monster, but hes responsible for its creation. The monster only turned to violent because his creator abandoned it, when the monster and Victor talk things through the monster admits that he was seeking revenge, you can blast my other passions, but revenge remains-revenge, henceforth dearer than light of food! I may die, but first you, my tyrant and tormentor, shall curse the sun that gazes on your misery (Frankenstein). but implies that Victor destroyed his innocence by isolating it. It didnt seem to matter where the monster went its appearance terrifies human, so he decided to avoid them. The isolation is what pained the monster the most. All men hate the wretched; how then, must I be hated, who am miserable beyond all living things! Yet you, my creator, detest and spurn me, thy creature, to whom thou art bound by ties only dissoluble by the annihilation of one of us (Frankenstein). When the monster realizes why the family was upset he sets wood outside the house for them. The monster is actually kind and giving but most people are prejudiced and only judge on looks. When the monster finally sees its reflection in a pool of water he finally realizes why people would run and scream when they saw him, I am alone and miserable: man will not associate with me; but one as deformed and horrible as myself would not deny herself to me. My companion must be of the same defects (Frankenstein). he realized that people judge by appearance rather than what kind of person you are, so he does everything he can to make sure that the family sees past his appearance. As the monster learns more about humans and society he realizes that he doesnt have a society of its own he doesnt have anyone else like the humans do. When I looked around I saw and heard of none like me. Was I, a monster, a blot upon the earth from which all men fled and whom all men disowned? (Frankenstein). It is a key turning point in the story for the monster, he realized that he was going to be an outcast forever.

Global Warming And Climate Change - 1339 Words

Introduction Environmental Problem Kyoto was created in 1997 during the Third Conference of the Parties of the UNFCCC with the objective to globally reduce GHG emissions and ultimately address climate change (United Nations, 1997). This international agreement is based on the premise that global warming is mostly due to GHG emissions and those emissions are undeniably anthropogenic (United Nations, 1997). International Cooperation Because the atmosphere is a public good, individual countries have an incentive of free riding when it comes to GHG emissions (Iwata Okada, 2014). International cooperation is fundamental to address global warming, as the consequences of GHG production cannot be isolated for a specific territory (Iwata Okada, 2014). Indeed, national emissions impact the world at large and result in environmental externalities. For that reason, climate change must be addressed on a global scale. Moreover, individual efforts to address climate change cannot be of satisfactory level; synchronized and intensive actions must be set forth in an attempt to effectively stop global warming. Specific Goals The Kyoto protocol has for mission to stabilize the atmosphere’s GHG concentration to a level that would prevent dangerous climate change (Bhuiyan Mojumdar, 2011). To do so, the agreement targets a 5% GHG emissions reduction in comparison to the 1990 baseline to be achieved by 2012 (United Nations, 1997). Kyoto focuses on 6 greenhouse gases in its attempt toShow MoreRelatedGlobal Warming And Climate Change974 Words   |  4 Pagesabout global warming, whether it is true or false. Is there evidence to prove that global warming has impacted the climate due to the rise in the earth’s temperature? Climate change is a problem that is worldwide that should be reviewed. The rise in the earth’s temperature has caused some impact to the weather and climate changes to many places worldwide. This rise in temperature has the potential of causing drastic changes to the earth in many ways. It is time to view the global warming concernsRead MoreClimate Change Of Glo bal Warming924 Words   |  4 Pages Figure 0.1 shows the different effects of global warming. Global warming is the warming of our planet at an extreme rate. The Earth’s climate has warmed by 7.8OC since 1880. (Quick facts about science, 2015). What causes global warming? The cause of global warming is the carbon dioxide. This acts like a blanket. Protecting the earth, and heating the earth. Sun rays would normally bounce around the earth, but with the blanket, the sun rays heat the blanket which heats the earth. (Petersen ScienceRead MoreGlobal Warming And Climate Change1398 Words   |  6 Pages Global warming and climate change have been frequent topics of discussion over the past several years. Although people tend to focus on the politics, it is important to look past the media aspects of it into the cold hard facts of what our Earth is currently experiencing, and what has caused it in the first place. The cause of climate change includes natural causes, but human causes are what is generating such a rapid global temperature change. It’s time that the ways in which humanity affectsRead MoreClimate Change And Global Warming1060 Words   |  5 PagesClimate change (Klaus) 1000 The terms â€Å"global warming†, â€Å"climate change† or â€Å"greenhouse effect† have become more than just parts of the popular lexicon as they rather are subject of public discussions, scientific research or political debates. Despite the popularity and the ubiquity of these terms, the public’s theoretical and conceptual understanding of them and their causal relations is often based on superficial knowledge and buzzwords or caricatures outlined and depicted in several popular mediaRead MoreClimate Change : Global Warming1194 Words   |  5 PagesDonya Curtis April 19, 2017 English 1001-rough draft Global Warming Global warming is one facet of the broader term climate change. It is the increase in the average temperature of the Earth s surface air and oceans from the mid 20th century and the projected continuation. The Global warming is primarily the consequence of building up greenhouse gasses in the atmosphere. Emission rates for most important anthropogenic greenhouse gas, CO2, have increased 120 fold in the past 140 years. WhileRead MoreClimate Change and Global Warming1074 Words   |  5 PagesClimate change and Global Warming are out of control. This means that, no matter what policies, processes or actions are implemented, the Earth as we know it will never be the same again. There is significant evidence to support this hypothesis. The dilemma becomes whether we can limit the damage and adapt to a new status quo or not. Rising sea levels and the damage caused by this phenomenon has irreversible impacts on coastlines worldwide. Damage to sensitive reef systems cannot be fixed. This alsoRead MoreClimate Change And Global Warming1022 Words   |  5 PagesWhat = Climate Change Who = Emma, Aoife, Julia, Rachael, Mariah and Cà ©line What is it? Climate Change is a change in the demographic distribution of weather patterns, and related change in oceans, land surfaces and ice sheets, happening over time scales of decades or longer. It’s the world’s greatest threat. Climate change is the change in temperature over a period of time. It involves the greenhouse effect and global warming. Where is it? It is an issue affecting everyone everywhere. ClimateRead MoreClimate Change And Global Warming1474 Words   |  6 Pagesphenomenon, known as â€Å"smog† became an often daily occurrence in big, urbanized cites across the globe. Also, Al Gore’s book, An Inconvenient Truth, popularized the issue of climate change and global warming as a result of the damage that the modern world has done to the atmosphere. He noted that people resist the facts about climate change due to the inconvenience of changing their lifestyles. But, uninhibited industrialization of several countries has led to intense modernization and revolution of theRead MoreClimate Change And Global Warming928 Words   |  4 PagesThis paper will discuss climate change and global warming on the economy. The paper also gives a description on climate change and global warming. As well as what it hold for future business owners. It will also discuss what the government is doing about climate change/global warming. Climate change is a long-term shift in the statistics of the weather (including its averages). For example, it could show up as a change in climate normal (expected average values for temperature and precipitation)Read MoreClimate Change And Global Warming1630 Words   |  7 PagesClimate Related Threats Global warming will lead to uncontrollable devastation such as famine, war, and economic instability. Climate change will accelerate the dislocation of hundreds of millions of people and the extinction of many species. The negative effects of climate change are obvious on every continent. Professor Le Quere, director of the Tyndall Centre for Climate Change Research at the University of East Anglia said, The human influence on climate change is clear. The atmosphere and

Risk Management in Automotive Vehicle Industry -myassignmenthelp

Question: Discuss about theRisk Management in Automotive Vehicle Industry. Answer: Literature Analysis Introduction The risk in automotive vehicle industry is mainly due to the present variation in the exchange rates of the country (Dawson, Searle Paterson, 2104). The variation in rates of the currency between US dollar and the British pound is about 60%. The variation rate of the Japanese Yen is even much higher. According to Drauz (2014), Australias economy is another risk that trends on the risk management. If the risk of the automobile vehicle industry is not controlled then the economy of the country also gets decreased. Spare parts production and assembling of car is going very high in Australia. Changes are also seen in the development of the technology of the automobile industry. There is hazard and risk of the trade of the automobile industry. The brake component manufactures have more risk than hood component Manufacturer Company. The risk that is involved in the automotive industry depends on the total volume of the production (Pinkse, Bohnsack Kolk, 2014). A manufacturing company that sales $50.000.000 amount would be experiencing hazard of risk to that of the company which sales $50.000 US dollar. Australias strategic role in the global market According to Litman (2014), the main challenge of the automotive manufacturer is to achieve satisfactory amount of profit. The cost of newly made vehicles is significant as stated by Research and Development. To compensate with the production cost of manufacturing, sufficient amount of sale should be done. There is extreme competition in the vehicle automotive industry of Australia as there are many companies that emerge from other regions from the global markets (Bell et al., 2014). This creates a pressure on the other brands that are established in Australia. The important part of vehicle automotive industry is the exchange rates that are available in Australia. The vehicle automotive manufacturer of Australia mainly operates in the global market. Many manufactures depends on the exports that gains acceptable sales of the company. The exchange rate risks are lessen by establishing the company in the places near to the company where the vehicle is sold (Huckvale et al., 2015). Recent decrease in the Japanese currency Yen to US currency Dollar had led to much profit in the Japanese car manufactures. It is much difficult for Australia to maintain its competition in the market globally due to its high rate of currency. To gain profitable mount of sale, necessary exports are to done by the manufactures of Australia in this competitive market. The vehicle automotive industries of Australia have stated that government assistance is needed in order to cope up with the competition of the exchange rate in the market of Australia. According to Bahr (2014), with the rise of motor vehicles in the coming economy, the demand is expected to rise in the future globally. The countries that are developing economies have an interest to buy a motor vehicle. In emerging countries, the demand of buying motor vehicle are much higher than that of the developed countries where there is already a hike of motor vehicle and that is always expected to remain the same. Risk Identification Processes Another vital element for project risk management of vehicle in automobile industry is the risk identification process. All the variable kinds and probable fixed of risks that are associated with automobile manufacturing by vehicle industry in Australia. The risks are not only restricted to the automobile company of the manufacturing industry. It is also restricted to the unnoticed that are there in the offices (Borghini et al., 2014). The process of risk identification is iterative. It is a never ending process. To get a check on if all the inputs are equally used or if the engineers are doing their work as they are instructed or the mechanisms of the manufacturing company are working properly or not, process of risk identification is done. The risks that is present in the System Engineering Program that is considered as most serious risk identification (Martn-Pea, Daz-Garrido Snchez-Lpez, 2014). The managers of the departments identify them as the risk events. The management risks , risk regarding human capital, supply chain risk and operational risk are the risk that is present in the System Engineering Program. The risks that are interlinked with each other and re identified continuously are used in the process of mitigating the risk of the industry. Risk Analysis and Evaluation Processes Risk analysis and risk evaluation of the risk management process is the process that comes after risk identification. This is an important part of risk that is identified in the risk management of the vehicle automotive. Identifying the risk that are present in the system module of engineering, the team of risk review would assign the task of prioritization of risk and analyze the risk where extremely serious risk are differentiated from the risks that are normal and they are mitigated to the subject as per the requirement (Kou, Peng Wang, 2014). The automotive vehicle industry of Australia faces very hard competition from the agencies of government, the risk that is most severe come from the end of government. The vehicle industries of Australia publish the annual reports that focus on the aspects that are legal. Such types of aspects are clearance of tax, CSR accomplishment and tax liabilities. Excessive cost of manufacturing and the sales that are declining are related to risk ma nagement (Onat et al., 2016). The Assessment Team of the Feedback is to be functional for this kind of aspects. The feedbacks that the customer gives are to be attended carefully by the management of the vehicle industry also attend the forum of customer review that are send online. The suggestions that are given by the customers, issues related to product query and complaints are to be well initiated by the management team to correct the drawback os the industry. The importance of the industry to the Australian economy Measuring the GVA (Gross Value Add) of the industry or the employment, not always gives full account of industry to contribute to the economy of Australia. The industrys flows to produce extensively are the employment and production of the automotive vehicle industry (Sierzchula et al., 2014). From the studies of automotive industry, it has been seen that the industries are high multipliers. The multiplier varies between 2.9 to 10. The flows on the effect on the surrounding industries are so much important that every $1 GVA that are provided by industry of the automotive manufacturing the benefits of economy ranges between $9 to $1.9 dollar. The governments assistance of 1$, the economy of the Australia receives economic benefit of 18$. CGE (computable general equilibrium) is used by the economy of the Australia and is known as dynamic TERM model. Summary The methodologies that are described in risk management technique give a complete management of risk. The ways by which the risk management is controlled are described in the process in order to accomplish the project time and resources. The economy of the automotive vehicle industry also reflects the economy of Australia. The risk that are related to the vehicle industry are identified first and then the risk is analyzed and evaluated for the further assessment. After analyzing this risk, the risk id optimized by the management team of the automotive vehicle industry and preventive controls are taken that are to be done to avoid those risk. The processes that are involved in managing the risk are al discussed elaborately in management the risk. Methodology Secondary data are those data that are accumulated by some other sources other than the user. Common sources for the automotive vehicle industry are the research papers and statistics that are accumulated by the governmental departments, records of the organization and the data that were collected for the purpose of other researchers. The data that are primary are accumulated by the person who is conducting the research paper. The time is saved by the using the secondary data. A lot of time is wasted for collecting the data, particularly the data that are needed for the research work. Spending this much of time is not possible for any researcher to get of their own. Secondary data is essential for analysts of economic and social change. It is not possible to handle a new survey for the required data that are needed for the research work. For marketing research search, the secondary data may be not useful because the data may be obsolete. Data that are used in the research are obtained from the secondary data of different sources such as progress reports, libraries and internet searches. Aim The main aim of the research project is to identify and analyze the different types of risks associated with the automotive vehicle industry in Australia. The research project also has the aim of finding some suitable ways to reduce the risks factors associated with the chosen industry. Question What are different types of risk factors associated with the project management in the automotive vehicle industry in Australia? What are the main challenges associated with risk factors in the project management in the automotive vehicle industry in Australia? What are the suitable strategies for overcoming from the challenges due to the risk factors associated with the project management in the automotive vehicle industry in Australia? References Bahr, N. J. (2014).System safety engineering and risk assessment: a practical approach. CRC Press. Bell, J. M., Frater, B., Butterfield, L., Cunningham, S. D., Dodgson, M., Fox, K., ... Webster, E. (2014). Securing Australia's future: The role of science, research and technology in lifting Australian productivity. Borghini, G., Astolfi, L., Vecchiato, G., Mattia, D., Babiloni, F. (2014). Measuring neurophysiological signals in aircraft pilots and car drivers for the assessment of mental workload, fatigue and drowsiness.Neuroscience Biobehavioral Reviews,44, 58-75. Dawson, D., Searle, A. K., Paterson, J. L. (2014). Look before you (s) leep: evaluating the use of fatigue detection technologies within a fatigue risk management system for the road transport industry.Sleep medicine reviews,18(2), 141-152. Drauz, R. (2014). Re-insourcing as a manufacturing-strategic option during a crisisCases from the automobile industry.Journal of Business Research,67(3), 346-353. Huckvale, K., Prieto, J. T., Tilney, M., Benghozi, P. J., Car, J. (2015). Unaddressed privacy risks in accredited health and wellness apps: a cross-sectional systematic assessment.BMC medicine,13(1), 214. Kou, G., Peng, Y., Wang, G. (2014). Evaluation of clustering algorithms for financial risk analysis using MCDM methods.Information Sciences,275, 1-12. Litman, T. (2014). Autonomous vehicle implementation predictions.Victoria Transport Policy Institute,28. Martn-Pea, M. L., Daz-Garrido, E., Snchez-Lpez, J. M. (2014). Analysis of benefits and difficulties associated with firms' Environmental Management Systems: the case of the Spanish automotive industry.Journal of Cleaner Production,70, 220-230. Onat, N. C., Kucukvar, M., Tatari, O., Zheng, Q. P. (2016). Combined application of multi-criteria optimization and life-cycle sustainability assessment for optimal distribution of alternative passenger cars in US.Journal of Cleaner Production,112, 291-307. Pinkse, J., Bohnsack, R., Kolk, A. (2014). The Role of Public and Private Protection in Disruptive Innovation: The Automotive Industry and the Emergence of Low?Emission Vehicles.Journal of Product Innovation Management,31(1), 43-60. Sierzchula, W., Bakker, S., Maat, K., van Wee, B. (2014). The influence of financial incentives and other socio-economic factors on electric vehicle adoption.Energy Policy,68, 183-194.

Managing Productivity Through People Samples †MyAssignmenthelp.com

Question: Discuss about the Managing Productivity Through People. Answer: Introduction The purpose of the following assignment is to focus on the factor of the organizational culture and the topic of the competitive advantage in the hospitality industry. The hospitality industry is all focused about the customers and the customers play a huge role in the success story of all the organizations within it. The chosen organization for this paper is the Ritz Carlton Hotel that has been a very successful organization within this industry and they value their customers very much (The Ritz-Carlton, 2017). The cultural web of this organization has to be discussed in this paper as well. Brief introduction to organizational culture Hospitality industry is such an industry where most of the focus has to be on the customers and their satisfactions levels. The employees have to be treated very kindly and well being has to be looked after by the company (De Vita 2007). The organizations in the hospitality industry have some certain missions and values. These have to be looked after by the managers and the leaders. The employees have to be trained very swiftly and the quality of the training has to be perfect so that the employees can adjust to any organization environment (Mullins and Christy 2013). Another way of developing skills of the employees is to maintain a sporting spirit within the employees and the competitiveness between them so that they can try their hardest to manage the productivity of the organization (De Vita 2007). Organizational culture concepts The Ritz Carlton is one of the leading hotels in the luxury hotel chain industry and it is very much renowned for their customer services and loyalty to the customers. They maintain a very good organizational culture and their diverse workforce is a very important part of their maintaining a good working culture (The Ritz-Carlton, 2017). Organizational culture has a connection with the knowledge sharing between the people. It has to be assumed that the different aspects of organizational culture have to deal with the management of the employees properly. The concept of organizational culture can be divided into different levels. These are artifacts, espoused values and assumptions. These have to be discussed so that it can be understood properly. Artifacts signify the facts that are constant with the processes, structure, goals, missions and goals. The dress codes and the furniture within the organizational settings can be considered as artifacts. The values of the organizations have to be espoused by the leaders. They believe in the shared assumption on how the company should be run. The assumptions refer to the original values of the culture. These signify the human nature in the organizations. According to the top leaders of the hotel, they do not tend to hire their employees but they are keener to select their new members for their team Ritz Carlton (The Ritz-Carlton, 2017). They look upon their hotel as a team who work collectively to meet up the industry needs. Analysis of organizational culture concepts The organizations should select some unique methods to select their employees. They look to interview their applicants over the telephone first and then decide whether they are appropriate for a face-to-face interview (Chapman and Cha 2002). The hotels also should not give the utmost importance on the degrees held by the applicants but they even encourage paying the tuition fees for the college level. The Gold Standards is one of the most important parts of their culture web that looks on the organization according to their moral values that help them to operate. Other things include The Credo, The Motto, The Three Steps of Service, The Basics and The Employee Promise (He, Murmann and Perdue 2012). Organizational culture in the hospitality industry The hospitality industry belongs to the group of such industry who value their customers very much. They look to impress and entertain the senses, caters to fulfill their wishes which they have not expressed yet and other major things. These steps help them to stay ahead of their domestic as well as international rivals and gain the competitive advantage. All the departments like the human resources, the food department, the suppliers of the materials and others should be at a smooth communication so that they can manage every difficulty that are raised in certain circumstances. The turnover rate of the hospitality industry is very high. This is why the some of the workers have to be selected and recruited on a seasonal basis. One of the problems in this industry is the absenteeism. The fact reflects that the workers may opt for being off for the low days and come to work when the payments will be high. The employee dynamics is quite changing in this business so the leaders cannot be hard-nosed. If they are, they will be having a big problem in retaining the workers. An excellent leader in the hospitality industry must look to motivate the workers and set them for a better customer service all the time. The workers in this industry like such kind of managers who know everything in this industry and deals with them the way they prefer the most. The workers in the hospitality industry have a good deal of understanding between themselves. They will look to identify the potential changes and leave the current job as there are better jobs always hovering around. The workers have their own style of communication that the guests do not understand. There is every possibility to earn a good deal of money in the hospitality industry because the workers are being paid on hourly basis. This resonates the fact that the hospitality industry has a huge scope for improvement. The cultural web Cultural web is an element to determine the different aspects of the organizational culture of an organization (McDonald and Foster 2013). This helps for the customers to relate themselves with the different facts an organization has within and they can decide how they judge the companies according to their cultures. There are six components for the cultural web. These are stories, rituals and routines, symbols, organizational structure, control systems and power structures (McDonald and Foster 2013). Stories Stories are the events that had taken place in the earlier times and the things that the people had gossiped in and outside of the company. The organizations give a great value to it as it is concerned with their image. Rituals and routines These are the behaviors that the people indulge in their day to day activities. These things signify the assets that are valued by the management in a huge manner. Symbols The symbols refer to the fact how the company represents itself by their office compounds, their logos and their dress codes for the employees. Organizational structure Organizational structure refers to the structures that are defined by the official chart of the organizations and the power and influence of their leaders (McDonald and Foster 2013). Control systems Control systems refer to the fact about how the organizations are controlled. This includes the financial systems, quality systems, rewards and punishments and all the other necessary things.(McDonald and Foster 2013). Power structures Power structure means the ways the power is handled by some leaders in particular. This involves the senior executives, the board of directors, the CEO and the important departmental managers. They have a huge influence in the decision making, strategy implementation and other things (McDonald and Foster 2013). Conclusion The paper can be concluded by saying that Ritz Carlton hotel has to move forward in a well directed manner so that they can outlast other organizations in the hotel industry. The cultural web that they have woven to build a friendly atmosphere between the employees has to be supported by the employees and the community. This will lead them to a greater position in the industry and competitive advantage. Summary of the key concepts In this paper, the organizational culture with reference to the hospitality industry has been discussed. It has been found with focusing emphasis on the Ritz Carlton Hotel. It can be said that keeping a good organizational culture in the hospitality industry is the key to their success. It should be remembered that guests in the hotels need a proper behavior from the employees of the hotels. It is even more important in the international conditions. The leaders must motivate the employees to behave well and be motivated all the time. The employees should be selected after a thorough interview process and the best people should be chosen to serve the best hotels. Self-reflection I have discussed about the organizational culture in the hospitality industry through the example of Ritz Carlton Hotel. They have been the one of the best organizations so I suppose the rising organizations in this industry should look to follow how they have developed the organizational culture within their organization. If I go to a hotel for staying for some days, I would definitely want good behavior from the employees with proper etiquettes. This would please me and I will be satisfied with their service. Thus I would like that the best kind of organizational culture be implemented. References Dawson,M, Abbott, J and Shoemaker, S 2011, The Hospitality`Culture Scale: A measure organisational culture and personal attributes , International Journal of Hospitality Management, vol. 30, pp. 290-300 Berger, F and Brownell, J 2009, Organisational behaviour for the hospitality industry, Pearson Prentice-Hall, Upper Saddle River NJ Chatman, JA and Cha, SE 2002, Culture of growth, mastering leadership, In L Mullins (ed.), Management and organisational behaviour, 9th edn, Financial Times Prentice Hall, Harlow De Vita, E 2007, Get engaged, Management Today, April, pp. 38-43 He, P., Murmann, S.K. and Perdue, R.R., 2012. Management commitment and employee perceived service quality: The mediating role of affective commitment.Journal of Applied Management and Entrepreneurship,17(3), p.79. Leonidou, L.C., Leonidou, C.N., Fotiadis, T.A. and Zeriti, A., 2013. Resources and capabilities as drivers of hotel environmental marketing strategy: Implications for competitive advantage and performance.Tourism Management,35, pp.94-110. McDonald, S. and Foster, R.A., 2013. The use of Johnson's Cultural Web to improve understanding of organisational culture: a critical review.International Journal of Management,30(4), p.340. Mullins, L. and Christy, G., 2013.Management Organisational Behaviour. Pearson Education. Raub, S. and Robert, C., 2013. Empowerment, organizational commitment, and voice behavior in the hospitality industry: Evidence from a multinational sample.Cornell Hospitality Quarterly,54(2), pp.136-148. The Ritz-Carlton. (2017). Luxury Hotels Resorts | The Ritz-Carlton. [online] Available at: https://www.ritzcarlton.com [Accessed 23 Aug. 2017].